How to Apply for Unifi — Complete Step-by-Step Guide

How to Apply for Unifi — Complete Guide

Documents Required

For Malaysian Citizens:

• Copy of MyKad (front and back)
• Latest utility bill (for address verification)

For Foreigners:

• Copy of passport
• Valid visa/work permit
• Latest utility bill

For Business Registration:

• SSM registration certificate
• Company stamp
• Director's MyKad copy

Application Process

Step 1: Coverage Check

Contact us via WhatsApp with your full address. We'll verify coverage within minutes.

Step 2: Choose Your Package

Select from our Home, Business, or Mobile packages.

Step 3: Submit Documents

Send your documents via WhatsApp — no need to visit any office!

Step 4: Processing

Your application will be processed within 24 business hours.

Step 5: Installation

A TM technician will contact you to schedule the installation. Installation typically takes 1-2 hours.

Frequently Asked Questions

Q: How long does installation take?

A: From application to installation, typically 3-7 working days.

Q: Is there a registration fee?

A: No! Installation is FREE for a limited time.

Q: Can I keep my existing phone number?

A: Yes, for Unifi Mobile plans you can port your number.

Q: What if installation is not possible at my location?

A: We'll inform you during the coverage check and suggest alternatives.

Apply Now

The easiest way to apply is through our WhatsApp. Our team will guide you through every step!

Coverage by Area

Installation availability depends on your location. Check local guides:

• Subang internet coverage
• Shah Alam fibre options
• Klang broadband plans

Or browse Unifi Home plans to see all available packages.